Direct Call of America - Call Center (DCA) has been helping companies grow through cutting edge call center applications. In the beginning, our customer interaction specialists managed calls for companies in the Southeast region. We saw an opportunity to expand our resources and offer a 24-hour web enabled call center. Today, the Direct Call Center is a vital part of DCA Cluster commitment to helping small and large companies, by providing state of the art business applications.

At the heart of every good company is a commitment to service: We support your company with experienced and knowledgeable web enabled customer service representatives, a skilled management team and customized services for local or national campaigns, in-bound sales and order fulfillment services and merchant accounts, with live chat and talk to me options. We invite you to browse our site and learn what Direct Call of America - Call Centers can do for you!

Less Worry and Less Work
You can rely on Direct Call of America - Call Center to answer calls from your clients 24-hours every day, answer questions, accept telephone orders and process payments. We can customize a service program for your company. We’ll even package your product and ship directly to your customer using your choice of USPS Priority Mail, UPS or FedEx. If you have a service company, association, reservation system, e-commerce website or organization we can distribute products, literature or information packets to your client. Direct Call of America - Call Center also offers unique company enhancements to give any company a competitive edge.

More Profit
Many fast-growing companies have great products and well designed marketing plans, but they need one more thing: A team of professionals in a web enabled environment to help complete the sales and distribution process. Direct Call of America - Call Centers can help you grow and prosper.

Customization and Flexibility
We recognize that every company and every product is unique. Our services and fee schedules are customized to meet your needs. Contact Us today and learn how Direct Call of America - Call Centers can help your company.